Situations
Something happened. Here's what to do.
Most people call us the day something goes wrong. These pages cover the situations we hear about most — what to do first, which coverage applies in Ontario, and what the repair actually involves.
- Drivable or not
- At fault or not
- Free written estimates
What just happened to your car?
- Rear-Ended in Ontario? Here’s What to Do Next Rear-ended in Ontario: what to do at the scene, how DCPD means your own insurance company pays, and what a proper rear-end repair involves.
- Someone Hit My Parked Car — What Now? Your parked car was hit in Ontario. How to document it, when DCPD applies versus your collision coverage, and how the repair gets handled.
- Hit-and-Run Damage in Ontario — What to Do Hit and run in Ontario: report it fast, what pays when the driver is never found, and how the repair and your deductible actually work.
- Hit a Deer in Ontario? Here’s What Happens Next Hit a deer in Ontario: what to do at the roadside, why it is a comprehensive claim, and what deer-strike repair involves on a modern car.
- T-Boned in an Intersection? What Side-Impact Damage Means T-boned in an intersection? How Ontario assigns fault, why side impacts are structural, and what a correct side-impact repair includes.
- Hit in a Parking Lot With No Note Left — Now What? Came back to damage and no note? How to find the driver, what Ontario law required them to do, and which coverage pays for the repair.
- Shopping Cart Dented My Car — Who Pays? A runaway shopping cart dented your car. Whether the store pays, how your own coverage treats it, and what the dent takes to repair.
- Scraped My Car on the Garage Door — What Now? Scraped your car on a garage door or condo garage frame? What the damage involves, which policy covers what, and how the repair is done.
- Curb Rash and Wheel Damage — What Can Be Fixed Curbed a wheel? What curb rash means, when the damage goes past the rim, what we repair in-house and who handles wheel refinishing.
- Pothole Damage in Ontario — Who Pays and What to Fix Hit a pothole in Toronto? What to check, whether the city pays, how collision coverage applies, and which damage a body shop can fix.
- Slid Off the Road Into a Ditch — What to Do Slid off an Ontario road into the ditch. What to do while you wait, how collision coverage applies, and what ditch damage takes to repair.
- Black Ice Crash in Ontario — What to Do Next Crashed on black ice in Ontario? Why weather does not erase fault, how the claim is handled under DCPD, and what the repair involves.
- Snowplow Damaged My Car — What Are My Options? A snowplow hit or sprayed your car in the GTA. How claims against a city or contractor work, what your own coverage does, and the repair.
- Road Salt Rust on a Toronto Car — Can It Be Repaired? Road salt rust on a Toronto car: where it starts, why insurance will not cover it, and what proper rust repair and refinishing involves.
- Rock Chips in Your Windshield and Paint — What to Do A rock hit your windshield and hood on the 401. How Ontario glass coverage works, why paint chips matter in winter, and what each repair takes.
- Gravel Road Paint Damage — Sandblasted Paint Repair Gravel roads sandblast paint on lower panels and front ends. What the damage does, whether insurance covers it, and how refinishing works.
- My Car Was Keyed — What to Do About Vandalism Damage Someone keyed your car. Why it is a comprehensive claim in Ontario, why a police report matters, and what repairing a keyed panel takes.
- A Tree Branch Fell on My Car — What Now? A branch or tree fell on your car. Why comprehensive coverage pays in Ontario, what to photograph, and what roof and hood repair involves.
- Flood Water Damage in Ontario — What Happens to the Car Car caught in flood water in Ontario? Why not to start it, how comprehensive coverage works, and what a body shop can and cannot repair.
- Hit a Mailbox or Post — What to Do About the Damage Hit a mailbox, sign, or fence post? What you owe the property owner, which coverage pays for your car, and what post damage does to a panel.
- Backed Into a Pole — How Bad Is the Damage? Backed into a pole, pillar, or bollard? What to check on the rear of the car, how collision coverage applies, and what the repair involves.
- Door Ding in a Parking Garage — Is It Worth Fixing? Someone dinged your door in a Toronto parking garage. Whether a claim makes sense, what the repair takes, and how to decide with a number.
- Sideswiped While Merging — Who Is at Fault? Sideswiped merging onto the 401 or DVP? How Ontario splits fault when drivers disagree, and what multi-panel scrape repair involves.
- Multi-Car Pileup — How the Claim Works Caught in a chain-reaction pileup on the 401 or DVP? How Ontario divides fault, why these claims take longer, and how to get repaired now.
- An Uninsured Driver Hit Me in Ontario — Now What? An uninsured driver damaged your car in Ontario. Why DCPD does not apply, which of your coverages responds, and how to get repaired.
Reviews
What customers say
The line we hear most: “I couldn’t tell where the damage had been.”
★★★★★
Honestly, I thought my car would never look the same again — but they completely proved me wrong. I couldn’t even tell where the damage had been repaired or repainted. The paint matched perfectly, and the bodywork was flawless.
★★★★★
My car was in an accident and the entire rear was damaged. They replaced the rear bumper and tailgate, and the paint job was perfect — matched flawlessly. The quality of work exceeded my expectations.
★★★★★
Very quality service and fair rates. The staff was professional, honest, and kept me updated throughout the whole process. My car looks brand new again.
★★★★★
Absolutely the best auto body shop I’ve ever used. The paint matched perfectly and the car looked brand new again. They handled everything smoothly and finished on time.
Been in an accident?
We’ll take it
from here.
Mon–Sat · 8 AM–7 PM · Sundays by appointment · Keele St & Sheppard Ave W, North York