WARRANTY-01
Lifetime paint & refinish warranty
Every paint and refinish job is covered for as long as you own the vehicle. If the finish ever fails, we fix it at no cost — no time limit, no fine print.
Inside the shop
How the work actually gets done.
Nothing here is a secret. These pages walk through the equipment your car sits on, the process it moves through, and exactly what our warranty and parts promise cover.
- Drivable or not
- At fault or not
- Free written estimates
How the work actually gets done
- Downdraft Paint Booth — How We Refinish Your Car Inside the downdraft paint booth at Collision Auto Center in North York — how filtered airflow, flat prep, and a controlled cure make a refinish look factory.
- Computerized Colour Matching — How We Hit Your Exact Colour How Collision Auto Center matches your paint in North York: a colour reading taken off your own panel, a sprayed test card, and a blend so no edge shows.
- Laser Frame Measuring — Structural Repair to Factory Spec Laser frame measuring at Collision Auto Center in North York: structural damage measured against factory specs, pulled back into position, and documented.
- Teardown-First Estimating — Finding Damage Before We Quote Why Collision Auto Center takes the damaged area apart before finalizing your estimate — hidden damage found and documented on day one, not mid-repair.
- Free Photo Estimates — A Written Number, Fast Send damage photos to Collision Auto Center in North York and get a free written estimate back fast — which shots to take, and what a camera cannot see.
- Our OEM Parts Promise — Original Parts, Warranted Work Collision Auto Center writes repairs with OEM parts first, warranties parts and installation, and explains your options when an estimate lists aftermarket.
- Lifetime Paint Warranty — What It Covers and For How Long Collision Auto Center backs every paint and refinish job for as long as you own the vehicle. What the written warranty covers, what it cannot, and how to claim.
- Insurance Claim Handling — We Deal With the Adjuster How Collision Auto Center handles your claim in North York: opening it, meeting the adjuster here, filing supplements, and protecting your choice of shop.
- ADAS Sensors and Cameras — Handled Through the Repair Driver-assist radar and cameras are removed, refitted to factory position, and verified through every repair at Collision Auto Center in North York.
- Towing and Drop-Off — Getting Your Car to Our Shop Not drivable? Collision Auto Center helps arrange the tow to North York. Drivable? Open Mon–Sat 8 AM–7 PM off Keele near Sheppard, Sundays by appointment.
- Rental Car Coordination — Keeping You on the Road Collision Auto Center times your rental to the repair — what DCPD and OPCF 20 cover in Ontario, and how ordering parts first shortens the rental window.
- Quality Inspection and Delivery — Before You Get the Keys The final check at Collision Auto Center before you get the keys: panel gaps, finish under direct light, systems verified, a road test, and a walk-around.
How it works
From claim to keys
One estimator owns your repair from the first call to final inspection — you always know who to ask and what happens next.
-
Call us after the accident
Call, stop by, or send photos of the damage. We answer fast and tell you exactly what to do next — drivable or not, we can help.
-
We handle the claim
We open the claim, meet the adjuster, and coordinate approvals directly with your insurance company. In Ontario, the choice of shop is always yours.
-
Repair & refinish
Structural work is measured to factory spec, then panels are prepped, colour-matched, and finished in the booth.
-
You get your car back
Every repair passes a final quality inspection before you get the keys — and you were kept in the loop the whole way.
Our guarantee, in writing
Every repair is guaranteed
WARRANTY-02
OEM parts warranty
When you or your insurance pays for OEM parts, both the part and our installation are covered — protecting your vehicle’s safety systems and resale value.
Reviews
What customers say
The line we hear most: “I couldn’t tell where the damage had been.”
★★★★★
Honestly, I thought my car would never look the same again — but they completely proved me wrong. I couldn’t even tell where the damage had been repaired or repainted. The paint matched perfectly, and the bodywork was flawless.
★★★★★
My car was in an accident and the entire rear was damaged. They replaced the rear bumper and tailgate, and the paint job was perfect — matched flawlessly. The quality of work exceeded my expectations.
★★★★★
Very quality service and fair rates. The staff was professional, honest, and kept me updated throughout the whole process. My car looks brand new again.
★★★★★
Absolutely the best auto body shop I’ve ever used. The paint matched perfectly and the car looked brand new again. They handled everything smoothly and finished on time.
Been in an accident?
We’ll take it
from here.
Mon–Sat · 8 AM–7 PM · Sundays by appointment · Keele St & Sheppard Ave W, North York