Serving Ajax · about 42 km from the shop
Ajax sits 42 km east of Collision Auto Center, and the 401 covers almost the whole distance — most drivers make our corner of North York, off Keele just south of Sheppard, in about 32–45 minutes.
Why Ajax drivers make the trip
Let’s be straight about the geography: Ajax has body shops of its own, and we are not pretending to be around the corner from the Harwood corridor. Ajax files land here for a different reason — the claim. The owner is also the estimator, so the person who writes your number is the person who opens the file with your insurance company, argues the supplements, and answers the phone about your car. Because the 401 sits between us, the whole process is built to need one trip: photos first, a written estimate back fast, the rental through your coverage booked for your drop-off morning, and the tow coordinated when the car cannot drive itself. Many Ajax customers never see the shop until pickup day, and the repair does not suffer for it.
Around Ajax: Ajax GO · Durham Centre · Harwood corridor · Waterfront trail
Your insurance company can’t choose your shop — in Ontario that choice is always yours. Here’s how that works.
Ajax was laid out around a wartime shell plant, and you can still read the history in the street grid — the tight postwar blocks south of the 401 carry names from the crew of HMS Ajax, while everything north of Rossland and Taunton went up in the last twenty-five years. What both halves share is the commute. A huge share of Ajax works west, and every weekday morning Westney and Salem feed the 401 just as the westbound lanes start to thicken through Pickering. Stop-and-go at Brock Road is where the chain rear-end lives: three or four cars, low closing speed, and bumper covers hiding crushed absorbers behind clean-looking plastic.
The local roads write a different list. Kingston Road carries signal after signal from Pickering Village to Salem, and left-turns across it produce the classic intersection corner hit. Harwood is the town’s main street in all but name — school runs, plaza entrances, the Durham Centre lots by the 401 — and it generates the parking-speed damage that never makes a police report. Up on Taunton the speeds climb, and past the houses on Audley toward Greenwood Conservation Area, deer cross at dusk without warning. When an Ajax customer calls, the road it happened on usually tells us half the estimate before the photos arrive.
Almost nothing in Ajax parks indoors. The wartime houses south of Highway 2 have single driveways poured for 1940s cars, so modern SUVs overhang the sidewalk and squeeze past each other with mirrors folded. The newer streets north of Rossland have double garages that long ago became storage, which leaves two vehicles on the driveway through January windrows and July thunderstorms alike. And the Ajax GO lot on Westney fills by early morning with cars that then sit exposed for twelve hours — door dings, backing taps, and the occasional hailstorm find them there.
Winter compounds all of it. Durham Region salts Taunton, Westney, Harwood, and Bayly hard, and the spray off the 401 coats the front of every commuter car from December to March. Salt is patient: it finds each stone chip and each scrape a plough windrow left on a rocker panel, and by spring the small damage nobody claimed has started to bubble. A fair amount of our Ajax work is exactly that — the winter scrape that waited, now needing metal repair and refinish instead of a touch-up.
The distance is real, so the process respects it. Everything starts with photos to (647) 594-3401 — one wide, one close, one of the whole corner — and a written estimate comes back quickly, so you decide about the drive with a number in hand. If the vehicle cannot drive, Ontario’s towing rules put the destination in your hands, not the tow operator’s; tell the driver Collision Auto Center in North York and the car lands in our lot instead of a storage yard billing by the day. Drop-offs fit around the commute — we are open 8 AM to 7 PM Monday through Saturday, and a Sunday handover can be arranged. The rental goes through your coverage and is timed to the morning you arrive, so leaving the car with us does not leave you stranded on the wrong side of the 401.
Ajax questions
Straight answers before you commit to anything — and a human on the phone when you want one.
Almost always because of the insurance claim. Ontario lets you pick any shop you want, and drivers who want one accountable person — not a counter — running the estimate, the adjuster calls, and the supplements bring the car to the owner. The photo-estimate step means the 401 trip only happens once the number and the booking are set.
Yes. Call us with the tow operator’s name from the itemized paperwork — Ontario’s towing rules require it — and we arrange the transfer to our shop. The sooner it moves, the less a storage yard charges the claim. We start the estimate from photos while the second tow is being set up.
No. A preferred list is a suggestion, never a requirement — in Ontario the repair shop is the driver’s choice and coverage follows the car wherever you send it. Tell the adjuster the vehicle is going to Collision Auto Center in North York, and we take the paperwork from there.
In Ajax
Reviews
The line we hear most: “I couldn’t tell where the damage had been.”
Honestly, I thought my car would never look the same again — but they completely proved me wrong. I couldn’t even tell where the damage had been repaired or repainted. The paint matched perfectly, and the bodywork was flawless.
My car was in an accident and the entire rear was damaged. They replaced the rear bumper and tailgate, and the paint job was perfect — matched flawlessly. The quality of work exceeded my expectations.
Very quality service and fair rates. The staff was professional, honest, and kept me updated throughout the whole process. My car looks brand new again.
Absolutely the best auto body shop I’ve ever used. The paint matched perfectly and the car looked brand new again. They handled everything smoothly and finished on time.
Get started
First the car, then a number to reach you. A written estimate comes back within 1 hour.
Been in an accident?
Mon–Sat · 8 AM–7 PM · Sundays by appointment · Keele St & Sheppard Ave W, North York